The Process
How we get you back in.
Five steps, no mystery. Here's exactly what happens from the moment you submit your case to the moment you hold the keys again.
You submit your case
Tell us what platform, what happened, who you are, and pick a tier. The full case-intake form takes about four minutes. We ask for the original email, phone, approximate creation date, and a clear description of what happened — the more detail the better. Once submitted, you'll get a reference number you can quote in any future correspondence.
We review your case
Within one hour of submitting your case, a specialist reviews it and confirms we can begin work. We start through the platform's official channels immediately. The final recovery decision always rests with the platform, but our job is to give your case the strongest, most credible presentation through their official channels.
We work official channels
Every recovery happens through the platform's real verification and appeal paths. Identity verification with Meta. Google's manual account-recovery flow. TikTok's trust & safety appeal. X's Premium and account-restoration channels. LinkedIn's documentation upload. Snap's review channel. We know the right cadence, the right framing, and the right escalation paths.
Daily updates, no silence
Every active case gets a daily WhatsApp update — even if the update is 'no movement, waiting on platform response, here's what we're trying next.' You're never left wondering. If we need new information from you, we'll ask via WhatsApp and respond fast — speed matters, because many platforms close their review window if you don't respond inside 24-48 hours.
We hand it back, securely
Once the account is recovered, we walk you through securing it: changing the password, regenerating 2FA, reviewing active sessions, removing any unfamiliar connected apps or recovery emails, and storing backup codes properly. Most clients lose accounts a second time because the original vulnerability was never closed. We close it.
Ready to start?
Submit your case in under four minutes. We'll confirm receipt by WhatsApp within the hour.
Start Recovery